Digital Skills Course with Stuart
"I joined Citizens Advice/ Works for Us in 2018 and have been supporting clients to overcome their fears surrounding technology, whilst improving their digital skills and wellbeing. It is a privilege to be involved with such an important project in helping ensure that people within our community do not become digitally excluded and that everyone has an opportunity to learn and benefit from technology.
I use a very client–centred approach, meaning that it is important to first make our clients feel comfortable and secondly understand what each individual needs to achieve and how they can benefit. We start with a very informal conversation and gradually introduce them to a combination of 1-2-1 learning and courses that take place in a very friendly and relaxed environment. It’s not just about how to use a PC, but more importantly, enabling, improving, and enhancing communication skills, so that our clients not only avoid becoming digitally excluded but feel confident to communicate with organisations such as the council, benefits, GP surgeries, apply for employment, know how to search for jobs, and finally improve well-being as well."
Clients feedback
Please find below some digital skills course materials to help with your development. All content is the property of Works for Us and facilitator Stuart and should not be copied or sold.
If you have any questions or need any support with your studies please contact your IAG, Tracey or Owen, or the course facilitator, Stuart. Email [email protected]
"I joined Citizens Advice/ Works for Us in 2018 and have been supporting clients to overcome their fears surrounding technology, whilst improving their digital skills and wellbeing. It is a privilege to be involved with such an important project in helping ensure that people within our community do not become digitally excluded and that everyone has an opportunity to learn and benefit from technology.
I use a very client–centred approach, meaning that it is important to first make our clients feel comfortable and secondly understand what each individual needs to achieve and how they can benefit. We start with a very informal conversation and gradually introduce them to a combination of 1-2-1 learning and courses that take place in a very friendly and relaxed environment. It’s not just about how to use a PC, but more importantly, enabling, improving, and enhancing communication skills, so that our clients not only avoid becoming digitally excluded but feel confident to communicate with organisations such as the council, benefits, GP surgeries, apply for employment, know how to search for jobs, and finally improve well-being as well."
Clients feedback
Please find below some digital skills course materials to help with your development. All content is the property of Works for Us and facilitator Stuart and should not be copied or sold.
If you have any questions or need any support with your studies please contact your IAG, Tracey or Owen, or the course facilitator, Stuart. Email [email protected]
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Works for Us is part of Citizens Advice Milton Keynes, a local charity providing advice, guidance, and support to local people about the issues affecting their daily lives. Citizens Advice Milton Keynes is the operating name of Milton Keynes Citizens Advice & District Bureau Limited, a company limited by guarantee and a Charity registered in England and Wales number: 800012.
Company Registration number: 2265182. Authorised and regulated by the Financial Conduct Authority FRN: 617670
Registered office: 8b Clarendon Drive, Wymbush, Milton Keynes, MK8 8ED
Company Registration number: 2265182. Authorised and regulated by the Financial Conduct Authority FRN: 617670
Registered office: 8b Clarendon Drive, Wymbush, Milton Keynes, MK8 8ED