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Impact of AI in the recruitment process ​

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Created by: Stuart Jacobs, Digital Skills Adviser

The recruitment process has seen significant changes in recent years, with AI revolutionising how candidates are selected. AI enhances efficiency, objectivity, and effectiveness in both CV scanning and interviews, allowing recruiters to choose from a larger pool of candidates and ensuring they select the best.

AI in the CV Process

Automated CV ScreeningAI tools use natural language processing (NLP) and machine learning to analyse CVs, helping recruiters:

  •  Identify Keywords: Matching job description keywords with candidates’ CVs to filter those meeting specific criteria.
 
  • Analyse Experience and Skills: Assessing the relevance and quality of work experience and skills, ranking candidates based on job requirements.
 
  • Detect Patterns: Recognising career progression or unique skill combinations not immediately apparent to human recruiters.
 
  • Reduce Bias: Focusing on objective criteria and removing identifiable information to mitigate unconscious bias. ​

AI in the Interview Process

Video Interview Analysis
AI-powered platforms evaluate video interviews by assessing:
  • Speech Patterns: Tone, pitch, and pace to gauge confidence, enthusiasm, and communication skills.
  • Facial Expressions and Body Language: Non-verbal cues to determine emotional responses and engagement levels.
  • Content of Responses: Keywords, coherence, and relevance of answers.

Chatbots
AI chatbots conduct preliminary interviews by:
  • Asking Screening Questions: Inquiring about candidates’ experience, skills, and motivations.​ ​
  • Providing Immediate Feedback: Offering real-time updates on application status or next steps.

Advantages for Recruiters

Increased Efficiency
  • Time Savings: Reducing time spent on repetitive tasks.
  • Handling Volume: Processing large volumes of applications quickly.​

Improved Quality of Hire
  • Data-Driven Decisions: Providing insights for informed hiring decisions.
  • Consistency: Ensuring consistent evaluation across all candidates.​

Enhanced Candidate Experience
  • Quick Responses: Faster communication with candidates.
  • 24/7 Availability: AI systems operating around the clock.​

Cost Efficiency
  • Reduced Administrative Burden: Lower manual workload.
  • Better Resource Allocation: Allowing recruiters to focus on strategic hiring aspects.​

Unbiased Hiring
  • Objective Assessment: Minimising subjective biases.
  • Fair Screening: Evaluating candidates based on qualifications and fit for the role.
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Improving Your Chances as a Candidate

Optimise Your CV for AI Systems
  • Keyword Optimisation: Incorporate relevant keywords from job descriptions.
  • Simple Formatting: Use clear headings and standard fonts, avoiding complex designs.​

Utilise AI-Powered Job Platforms
  • Enhanced Matching: Use AI platforms to match your skills with job opportunities.
  • Profile Optimisation: Improve your profile based on AI analysis.​

Prepare for AI-Assisted Interviews
  • Mock Interviews: Use AI tools to practice and receive feedback on your performance.
  • Review Common Questions: Prepare for questions commonly asked in AI-assisted interviews.​

Leverage AI for Skill Development
  • Personalised Learning: Use AI tools to assess and improve your skills.
  • Continuous Learning: Engage with AI-powered learning platforms to stay updated.​

Network Using AI Tools
  • AI-Enhanced Networking: Use platforms like LinkedIn to find relevant connections.
  • Profile Analysis: Optimise your LinkedIn profile using AI tools.​

Personal Branding
  • Social Media Optimisation: Use AI tools to suggest content and trends in your industry.
  • Employer Research: Gather insights about potential employers using AI tools.

AI is a fundamental part of recruitment, and it’s essential for candidates to adapt and utilise these tools to improve their chances. Optimising your CV, preparing for AI-assisted interviews, enhancing your skills through AI-based learning, and using AI tools for networking and personal branding are all ways to increase your employability.

To find out more about how we can help you understand AI and enhance your opportunities, get in touch:

Contact us on 07852 963744  Email:[email protected]​

Digital! Digital! Digital! ​

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These days it seems you can barely open a can of drink without having to remember umpteen passwords and then the name of your mother’s dog’s second cousin’s birthday and favourite ice cream!  
 
This barrage of security and digital obstacles are enough to drive even the most composed individuals to the brink of frustration and self-combustion and a prescribed course of Valium! 

 Simple tasks like arranging a GP appointment, contacting the council, or applying for jobs becomes an exercise in digital acrobatics, leading you to look back with rose-tinted glasses to the good old days and simpler times. You turn back to the refuge of the good old telephone only to be met by a robotic greeting that tells you you’re 127th in the queue but if you go Online it’ll be so much easier! Seriously?!! Meanwhile your younger family members can barely lift their heads from their devices to berate or patronise you for being so incredibly incompetent at which point your self esteem hits an all-time low. 
 
So you find yourself at the juncture of decision. Will you succumb to the tide, retreat under the covers and let the widening gap between the generations grow or, like a noble Knight of the Round Table, take-up your lance, mount your trusty steed and ride gallantly into this brave new world. It’s time to be the hero of your own destiny, to dig deep into yourself and find the same courage that has helped you to this point to overcome the previous challenges you have endured and of which the younger generations have little knowledge. Could this digital conundrum be just another puzzle to solve and conquer? 
 
It’s time to reclaim your confidence and acknowledge that you have the capacity to adapt.  You most certainly have faced more formidable trials than navigating websites, adding attachments, and uploading CVs.  Remember you are not alone in your struggle; countless others share your sentiments. By embracing your abilities and seeking assistance from our Team at Works for Us you can bridge that digital divide and return to a kingdom of knowing how the hell to make an appointment online with your doctor! 
 
But enough of the motivating team talk, how in the world do you start? The beauty of learning is that it doesn’t have to be dull, arduous or overwhelming. It can be gratifying, stimulating and even exhilarating….if you have the right support. That’s where we can help. There’s no need to rush, or burden yourself with undue stress. Progressing slowly, setting small goals for your learning, and savouring each incremental step will place you ahead of your previous self. Patience and repetition is the best way, which is why we welcome you to repeat any of our courses if you wish. 

Many clients come to us expressing concerns that an agency or advisors require them to get a qualification in spreadsheets, word-processing, presentations etc. Don’t allow yourself to be discouraged by jargon and the expectations of others. The spreadsheet package Excel for instance, is vast, potentially requiring years to master. But do you really need to master every intricate function? Most likely not. Unless you are a very specialised professional i.e. accountant or engineer, a foundational understanding of accessing and navigating a spreadsheet will more than suffice for many jobs.  
 
Embrace perspective. The digital era’s silver lining is the wealth of resources available for learning. Admittedly, embracing something new can be intimidating. At Works for Us our digital skills support service addresses your specific challenges. Drawing on years of experience, we collaborate closely with you. Our focus is on empowering you with practical digital skills that resonate with your everyday life enhancing your communication, well-being, and motivation.  
 
Our
Introductory course is thoughtfully designed to cater to individuals with little or no experience using a computer. Even if you just need a refresher, we warmly welcome you to join us in our fully equipped Skills Centre. You can expect a relaxing and gentle introduction to the digital world in a supportive environment. 
 
Our
Next Steps program is specifically designed for individuals who already have some basic computer knowledge and email experience but are eager to expand their skills further. We promise to make this journey a positive and enriching experience for you.

We'll be exploring various topics, including cloud storage, word-processing, spreadsheets, presentation programs, and collaborative tools. Don't worry if you feel a bit uncertain right now – that's entirely normal! Our goal is to build upon your existing foundation and gently guide you towards a deeper understanding of these essential modern-day workspace skills.
 We understand that starting something new can be nerve-wracking, but we want you to know that we are here to support you every step of the way. Our patient and dedicated team will ensure that you feel comfortable and encouraged throughout the course.

We believe in progress over perfection, and our fully equipped supportive environment is the perfect place for you to grow and gain confidence.
 So, take a deep breath, and let's embark on this journey together. You'll soon discover how these digital skills can transform your life, opening up new opportunities and boosting your confidence.  By the end of our courses, you'll be amazed at how much you've learned and how much more comfortable and capable you feel in today's dynamic work environment. You'll discover that the more you know, the more empowered you become. We encourage you to embrace this empowering learning experience with an open mind and a willingness to take on new challenges. Remember, it's okay to ask questions and seek help – that's what we're here for! 

Let's embark on this journey together and unlock your full potential. We can't wait to see you grow and thrive!
  

Created by   

Stuart Jacobs, Digital Skills Adviser
07852 963744 | [email protected] 

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Mobile: 07852963744
Email: [email protected]
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The Skills Centre
Centre:MK 
2nd Floor 
Silbury Arcade
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Works for Us is part of Citizens Advice Milton Keynes, a local charity providing advice, guidance, and support to local people about the issues affecting their daily lives.  Citizens Advice Milton Keynes is the operating name of Milton Keynes Citizens Advice & District Bureau Limited, a company limited by guarantee and a Charity registered in England and Wales number: 800012. 
Company Registration number: 2265182.  Authorised and regulated by the Financial Conduct Authority FRN: 617670
Registered office: 8b Clarendon Drive, Wymbush, Milton Keynes, MK8 8ED​

  • Welcome
  • About Us
    • Who we are
    • What We Do
    • Who We Help
    • FAQs
  • Support for you
    • Information, Advice & Guidance
    • Course & Training Schedule
    • Workshops and courses
    • Working Wardrobe
  • News
  • Blog
  • How you can help
    • For organisations
    • Volunteer
  • Get in touch
  • Course & Workshops
  • Podcasts